“I feel like I am running out of superlatives when trying to describe the work of your staff during our annual conference. Saturday was another incredible day for our organization and the A/V was an area I had no worries about thanks to your planning with me and the execution of the plan by your staff. It always puts my mind at ease when I enter the Amphitheater Control Room… knowing that any issues with that aspect of our conference for the entire day will be handled by the most professional company I have ever worked with. This year we had a few extra “expectations” from presenters that were not requested ahead of time and your staff resolved everything each time.
I am now comparing them, respectfully, to the Navy Seals. They are a stealth group who swoop into a room, evaluate all of the necessary equipment logistics, put the presenter at ease and leave without a trace. Yet whenever I am approached by someone alerting me to an issue, I can easily find them, and 1 or 2 of your staff seem to be already creating solutions before I finish making the request.
Needless to say, once again it has been a pleasure doing this conference with your team. I am already looking forward to our next event… congratulations for your part of making our event, once again by all accounts, the biggest and best ever!”John F. Sullivan Director of IT and Operations, Federation for Children with Special Needs